The Michelin Truck Service Center (MTSC) program provides six major areas of Added Value Services to its members in order to help them achieve long-term and diversified profit growth :

• Business support (service to Michelin fleets)

• Technichal and commercial training for staff

• Regular visits from Michelin professional sales teams (updates, audits)

• Preferential purchasing policies

• Membership meetings

• Standard Operating Procedures

• Shop image maintenance

• Marketing and sales approaches

• Service operations

• Management tools for the MTSC businesses, including:

• Safety regulations

• Human resource management

• Retail management

• Software management

The implementation of Michelin recommendations and Operating Procedures help MTSC members improve their overall operation and management skills for the ultimate goals of:

• Satisfaction and loyalty of end users

• Constant improvement of the MTSC’s management capabilities

• Continued growth of the MTSC revenues

• Continued growth of the MTSC profits

For further inquiries, please contact your Michelin Truck and Bus Tyre Account Manager or leave us a message here and we will attend to your inquiries as soon as possible.